🎯The Contacts Tab
In Gazebo, four key terms describe those who request a booking: Groups, Organizations, Individuals, and Customers. Whenever a rental is saved, it will be associated with either an Individual or an Organization.
Under the contacts tab, you can search for Organizations or Individuals, add and edit contacts, run financial statements, show registrations, and more!
Tip: Pull up Organizations and Individuals through the search bar at the top.
Note: When a booking (or reservation) is created, it is associated with either an Organization or an Individual, but there must be an individual designated as the primary contact.
Groups
A Group is a collection of people who are coming to the property at a specific time. A Group can be associated with an Organization (e.g., a corporate retreat), or an Individual (e.g., a wedding or family reunion). Bookings for rentals and events are associated with a Group name.
Organizations
Organizations are companies, institutions, or entities that are associated with contracting or operating rentals and events (e.g., Organizer companies, institutions, church groups, schools, vendors).
Add or edit an Organization from the Organizations link in the Contacts section of the navigation.
Individuals
Individuals are people who may be associated with one or more Organization and who are usually contacts for a Group rental or for an Organization. An Individual can be associated with a Contact Tag (e.g., Primary Contact, Financial Contact) that helps the Operator decide what communication or email is appropriate for the Individual.
Add or edit an Individual from the Individuals link under the Contacts section of the navigation.
Customers
Customers are either individuals or organizations who receive invoices and make payments for a booking.